Turn training into
real-world practice.
Turn your training material into realistic practice for high-stakes work conversations—sales discovery and pricing objections, customer success, support escalations, negotiations, and interviews—with feedback your instructors can review.
Grounded by design
Provider-led onboarding · We scope every engagement with you
See a practice scenario end to end
Follow one synthetic scenario—a sales discovery call—from briefing to conversation to proposal, and the instructor feedback that closes the loop. The same flow powers customer success, support, negotiation, and interview practice.
Synthetic scenario—no real customers, no real customer data.
Learner brief
Buyer brief — Cedar Analytics (fictional)
Stakeholders in this exercise
Approved source — fictional product guide
Starter plan
$36,000/yr
One team · standard reports · no custom integration commitment
Growth plan
$48,000/yr
Expanded scope for larger rollouts
- Discounts above 10% require recorded approval
- Implementations take at least 4 weeks
- EU-only data residency is not supported
Scenarios only draw on sources the provider has approved—the learner is scored against this guide, not against invented facts.
Scenario
The brief and approved sources the learner starts from.
The Cedar Analytics scenario is fictional and scripted for this guided example. It is not a live session, a real customer, or a real result.
What learners practise
Sales is the sharp lead example—but the same engine powers practice across support, customer success, negotiation, and more.
Discovery call
Learners interview a fictional operations lead to uncover what the buyer actually needs—before quoting anything.
Pricing objection
Learners defend a quote under budget pushback without promising discounts the pricing policy does not allow.
Support escalation
Learners de-escalate a frustrated customer and commit only to what the support policy and SLA actually allow.
Renewal conversation
Learners navigate a renewal with multiple stakeholders—surfacing value and routing each decision to the right person.
Built for people who run training
From sales academies to in-house enablement, ViralOps turns your material into practice your learners actually do—for sales and every other high-stakes conversation your programme teaches.
Give cohorts structured practice between lessons. Learners rehearse full discovery-to-proposal cycles on scenarios built from your curriculum—not generic roleplay prompts.
Ramp sellers and customer-facing staff on your actual product guides, pricing policies, and objection patterns. Instructors see exactly where each person holds the line and where they overpromise.
Turn your workshop material into exercises clients can run between sessions. Review attempts asynchronously and arrive at the next coaching call with evidence in hand.
Practise renewal conversations, escalations, and stakeholder handoffs in a safe setting—where a mistaken commitment costs a review note, not a customer.
From your material to reviewed practice
One workflow carries a course from approved sources to practice conversations to instructor-reviewed results.
Approved source material
Bring the playbooks, product guides, and pricing policies you already trust. Scenarios only draw on material you have approved.
Scenario preparation
Shape a brief, the stakeholders, and the ground rules into a practice scenario that matches what your course actually teaches.
Client & cohort assignment
Assign each scenario to the right client, cohort, or individual learner—and keep every client’s material separate.
Practice conversations
Learners work through realistic conversations and decisions at their own pace, with each character holding to its role.
Grounded proposals
Exercises end in a written proposal or recommendation where every price, date, and commitment points back to a source.
Instructor feedback
Review each attempt with feedback tied to specific turns and sources. You edit and approve what the learner sees.
From material to practice in three steps
Start from what you already teach. End with evidence you can review.
Bring your training material.
Upload the playbooks, guides, and policies you already teach from. Nothing new to write.
Shape the practice scenario.
Set the brief, the stakeholders, and the ground rules so the exercise matches your course.
Run the exercise and review the evidence.
Learners practise; you review attempts with feedback linked to the exact turns and sources.
The instructor’s view
Practice only improves people when someone qualified reviews it. Instructors see the full attempt and give feedback anchored to evidence—not impressions.
Attempt timeline
Every message, decision, and submission is recorded in order. You review what actually happened, not a summary of it.
Evidence-linked feedback
Each comment points at a specific turn or source. Learners see why a commitment held up—or why it would not have.
Instructor control
You approve the scenario material, review every attempt, and edit feedback before a learner sees it.
Attempt review — Cedar Analytics discovery (synthetic example)
✓ Quoted Starter at $36,000/yr — matches approved product guide
✓ Implementation window: 4 weeks — meets documented minimum
✓ Budget approval routed to finance — correct stakeholder (turn 4)
→ Note for next session: confirm written scope limits before submitting
Instructor: edit, approve, and release feedback to the learner.Example review of a scripted attempt from a fictional scenario. Not a real learner, customer, or result.
What you get with ViralOps
A flight simulator for high-stakes work conversations — grounded in your material, consistent enough to assess, and reviewable by a real instructor.
Grounded in your material
Scenarios draw only on the playbooks, guides, and policies you approve — not improvised or hallucinated content.
Multi-stakeholder realism
Learners talk to several characters — a champion, finance, a manager — who each know different things and reveal them only when earned.
Deterministic world rules
Budget caps, approval gates, and scope limits behave the same every attempt, so results are consistent and assessable.
Evidence-linked, reviewable feedback
Every assessment points at a specific turn or source, and an instructor can review, edit, and approve it before a learner sees it.
Branded, versioned scenarios
Published scenarios are branded to your programme and versioned, so cohorts practise against a stable, governed exercise.
Outcome reporting
See attempts, scores, and where learners hold the line or overpromise — the evidence that justifies the training spend.
Why not just use ChatGPT?
General chatbots can improvise a roleplay. They cannot give you a governed, gradeable exercise your instructors can stand behind.
Questions, answered
What is ViralOps?
ViralOps is a work-simulation platform for high-stakes professional conversations. Training providers and enablement teams turn their own approved material into realistic practice scenarios where learners talk to AI stakeholders, make decisions, and submit a proposal or recommendation — then receive evidence-based feedback an instructor can review.
What kinds of conversations can learners practise?
Sales is the flagship example — discovery calls, pricing objections, and multi-stakeholder deals. The same engine also supports customer success and renewals, support escalations, negotiations, consulting conversations, and interview preparation. Scenarios are built from the material you approve, so they match what you already teach.
How is this different from generic ChatGPT roleplay?
Scenarios are grounded in your approved material rather than improvised, follow deterministic world rules so every attempt is consistent and assessable, model multiple stakeholders who each know different things, and produce evidence-linked assessment an instructor can review and correct. Scenarios are branded and versioned for governance.
Who pays, and do learners pay?
Training companies, coaches, and in-house enablement teams buy ViralOps to deliver scalable practice and measurable outcomes. Learners never pay — they are assigned scenarios by their provider or enablement team.
How does assessment work?
Each attempt is recorded turn by turn. Objective rule-based checks flag things like an unauthorised discount or an impossible timeline, and qualitative feedback is linked to specific turns and sources. An instructor reviews, edits, and approves feedback before a learner sees it.
How do I get started and what does it cost?
Bring the material you already train from and run a first scenario with a pilot cohort. Plans and pricing are on the pricing page, and we scope every provider engagement with you before anything is billed.
Ready to see plans & pricing?
Pick the plan that fits your programme, or talk to us about a pilot cohort built from your own material.
Pricing that fits your programme
See plans for training providers and enablement teams, or scope a provider-led engagement around your cohorts and your material.
Provider-led engagement
We work with a small number of training providers at a time, so every programme gets set up properly.
Let’s talk- Scenario design built from your approved training material
- Pilot cohort setup and instructor onboarding
- A review workflow shaped around how your course assesses learners
- Pricing scoped and agreed in writing before anything is billed
Tell us about your course and cohort—we reply to every serious inquiry.
Give your people a place to practise before it matters.
Bring your material, run the first scenario with a pilot cohort, and see the evidence for yourself.
Practice notes
Occasional notes on building effective practice scenarios for sales teams. For trainers and enablement leads.
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